TapMini not Uploading Reports
Dimitri Bouniol
via web
For some reason, ever since TapMini was fixed last month, my reports have been downloaded, but they are no longer being uploaded automatically. I have to log into the site to upload them one by one every day...
Support Staff 2 Posted by Chris on 08 Nov, 2010 02:14 PM
Hi Dimitri-
Can you please let us know what version you are using? Is is uploading any
reports or just some of them? Sorry for the troubles.
Thanks,
Chris
On Sat, Nov 6, 2010 at 12:42 AM, Dimitri Bouniol <
***@tenderapp.com<tender%***@tenderapp.com>
> wrote:
3 Posted by Dimitri Bouniol on 12 Nov, 2010 10:00 AM
I have the latest version (0.8.1). It successfully downloads reports from iTunesConnect, but doesn't upload them automatically to the site. It may be because my developer ID changed, but uploading one report at a time seems to work fine...
4 Posted by Dimitri Bouniol on 02 Jan, 2011 04:09 AM
It is still not working for me… Additionally, I am not able to mass upload any reports (since the automatic version doesn't work). The Mass Upload window pops up, but does nothing when I click on Upload. Please help...
Support Staff 5 Posted by Chris on 03 Jan, 2011 05:03 PM
Hi Dimitri-
Try deleting your preferences file and the contents of your keychain for
TapMini, then reenter credentials and resync.
On Sat, Jan 1, 2011 at 11:09 PM, Dimitri Bouniol <
***@tenderapp.com<tender%***@tenderapp.com>
> wrote:
6 Posted by Dimitri Bouniol on 03 Jan, 2011 05:23 PM
It still wont sync the data to the website, even after deleting the preference files and keychain data...
7 Posted by Matthew on 14 Mar, 2011 08:26 AM
I am experiencing the same issue.
Support Staff 8 Posted by Chris on 14 Mar, 2011 05:35 PM
Hi Matthew
Are you getting a sync error from TapMini or are records just not showing up in your dashboard?
9 Posted by Matthew Beck on 15 Mar, 2011 09:56 AM
Records are not showing up in dashboard. Tapmini is downloading reports
fine.
--
Matthew D. Beck
502-509-2325
***@gmail.com
sent from my iPad
On Mon, Mar 14, 2011 at 1:36 PM, Chris <
***@tenderapp.com> wrote:
10 Posted by Matthew on 25 Mar, 2011 06:21 AM
Any resolution to this issue? It's been 10 days since I have heard anything from TapMetrics on this.
Support Staff 11 Posted by Chris on 25 Mar, 2011 07:47 PM
Matt
Does uploading a report manually work for you?
On Fri, Mar 25, 2011 at 2:21 AM, Matthew <
***@tenderapp.com> wrote:
12 Posted by Matthew Beck on 24 Apr, 2011 01:06 PM
We're sorry, it looks like something went wrong.