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TapMini - Crash on Itunes & TapMetrics Login

Joe

08 Sep, 2010 09:58 PM via web

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TapMini is crashing updating Itunes and TapMetrics login:password. I have been successful in updating the Itunes account but the application will close on save or [x] out. It will not however allow me to save the TapMetrics login it will continue to say bad username/password or it will save and not allow me to mass upload. I have tried to login using same credentials via web and it works perfectly. The application will crash almost everytime I use it.

I found another post which was similar in a bug with the keychain so I deleted the entry for both itunes and tapmetrics but no such luck.

O/S: 10.6.4

1. Support Staff 2 Posted by Nolan on 09 Sep, 2010 04:04 PM

   

   Hi Joe,

   Can you try removing your preferences file for TapMini? In your user directory, go to Library/Preferences/ and delete the file name "com.tapmetrics.TapMini.plist". If you changed your username, sometimes the preferences are unable to be updated.
   

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2. 3 Posted by Joe on 09 Sep, 2010 10:08 PM

   

   That seemed to work! Now I am having an issue mass uploading the reports, is it only supported for daily and not a complete historical update?

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